Frequently asked questions

Are paintings original art?


Yes, all of my paintings are original and created by using artist quality golden acrylic paints. Each artwork is signed and/or initialized on the front and/or back, and dated the year it was created with the dimensions of the original artwork. Each artwork comes with its own signed certificate of authenticity for your records.




What happens after a painting is purchased?


Once payment is recieved the artwork will be professionally wrapped for shipping. Artwork may be shipped in a box, custom wooden crate or shipped rolled in a tube. This may take 3-7 days to complete. Once wrapped the artwork will be shipped with a tracking number. Please allow 2-3 weeks for your artwork to arrive.




Is there a fee for shipping?


Shipping is included in the fees if the painting is being shipped in North America. This is an estimated value of $200-500 USD depending on the size of the artwork. For shipping quotes outside of North America please inquire at info@slkirby.com. Note: Any artwork picked up from my Ottawa studio will have shipping fees waived. Please email info@slkirby.com for inquires.




Commissions?


Commisions are welcome. Please send your inquires to info@slkirby.com




Returns?


Returns are accepted on undamaged artwork within 14 days of purchase. Shipping and handling on returns are not included. All artwork that is returned must be wrapped and package using the same packaging material that was used upon arrival of the artwork. For returns please send an email to info@slkirby.com with the heading return and title of the artwork for further direction on packaging and shipment.




Studio Visits?


Studio visit are scheduled by appointment. Please send inquires to info@slkirby.com




Artwork Pictures?


Not sure about a painting, and you want to see more pictures or videos or the artwork you are considering purchasing. More importantly, on the wall you are considering placing it on. Feel free to ask me for more images to help you decide on the perfect artwork for your space. Email info@slkirby.com for inquires about more images of a piece of artwork, or send a picture of your wall and I can place the artwork insitu.




Where can I purchase original artwork by Stefanie Kirby?


You can purchase one of my original paintings from my website or you can contact me directly at stefanie@slkirby.com to make payment. Most of my paintings are also available for purchase from leading online gallery Saatchi art and Singulart. All of my paintings are created and stored at my studio. Once sold, I complete all the packging of each artwork prior to shipment.




Prints?


A select variety of prints are available for sale at Saatchi Art and at iCanvas.





© 2020 by Stefanie Kirby. 

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